When founders usually bring us in
The trigger is usually not subtle. Something important is already leaking, dragging, or getting harder than it should.
The offer sounds good in the room, but customers still do not understand it fast enough to buy.
The store looks polished, but the path from landing page to checkout still drops too many people.
Payments, fulfilment, support, and customer experience are being handled in pieces, so trust keeps leaking out of the system.
