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GrowMyBrand Australia

We fixstores that
aren’t selling.

People are visiting but not buying? We’ll review your store and agree one improvement to get done. $999, with the job and costs confirmed before you pay.

In the field

The stores behind
GrowMyBrand.

Solehaven

Footwear store, cart and order work. Project archive.

BestSkincare

Product comparisons, saved picks and retailer price links.

Japanese Matcha

Brand and store prototype. Still in development.

TrustedSite

Business verification pages and connected BuyerProtection store checks.

About BenSee the workCase studiesFounder FAQ

Find where the sale
falls apart.

Can people work out what you’re selling, what it costs and when it’ll arrive? Can they pay on their phone? Start with those questions before adding another app or increasing the ad budget.

The product page, checkout and order follow-up all need to work.

Japanese Matcha brand and store prototype

Would you buy from this page?

A customer shouldn’t have to chase you for sizing, delivery costs or what’s included. Put the information where they’re deciding whether to buy.

What we can fix

The store looks finished, but people still can’t find the right product, pay properly or track an order. Tell us where it’s going wrong.

Show us the problem
01Offer

Explain what you’re selling

We check whether the page says what the product does, what’s included and what the customer will pay.

What changes

A homepage that explains the product
Clear pricing and what’s included
Sizing, delivery and returns information
02Store

Fix the store

We check the steps from picking a product to paying for it, including what happens on a phone.

What changes

Product, cart and checkout checks
Payment errors and failed orders checked
Stock and order details checked
03Orders

Cut the manual order work

Show us the order, tracking or support job you keep doing by hand. We’ll agree what to change and how to check it.

What changes

Order and dispatch emails
Tracking and support information
A written job with a clear finish

Launching a store or fixing one?

Not selling yet? Let’s work out what’s left before launch. Already taking orders? Show us the part that isn’t working.

Get the store readyProduct, store and checkout
Before launch

Get ready for your first order.

Before you spend on a theme, stock or ads, work out what you’re selling, who’ll buy it and what the first order needs. We can help with the product pages, payments and launch jobs you’ve still got to finish.

Fix an existing storeProduct pages, payments and orders
Already selling

Fix what’s costing you sales.

People visit but don’t buy. Payments fail. Tracking questions fill your inbox. Show us what’s happening and we’ll work out whether there’s a specific job we can take on.

When people call us

What’s happening in your business?

These are the sorts of jobs people come to us with.

Pre-launch

01

Your store isn’t ready to take orders.

The product is there, but pages are unfinished, delivery isn’t set up or you haven’t got payments working.

Focus

OfferStorePayments

Few orders

02

Your store gets traffic, but not sales.

People look around, add to cart, then leave. You need to check where they stop and what they’re missing.

Focus

ConversionRepeat ordersCart and checkout

Manual order work

03

You’re doing every order by hand.

You’re checking payments, copying addresses and replying to tracking questions by hand. Show us what keeps coming back.

Focus

Order handlingTrackingSupport
Talk to us

Before you send
your store.

You don’t need a polished brief. Send your store link and tell us what’s going wrong.

Tell Ben about your store hello@growmybrand.com.au
What do I get for $999?

A review of your store and one agreed improvement, completed and checked. That might be a product page missing buying information, a cart problem on mobile or an order email you keep sending by hand. We agree the job, timing, tax and any extra costs in writing before you pay.

People visit my store but hardly anyone buys. Where do we start?

Send your store link, what you sell and what you’ve already tried. We look at the product information, price, delivery costs and path to payment before recommending a job. You don’t need to buy more ads to have that conversation.

Can you help if my store hasn’t launched?

Yes. Tell us what you’re selling and what’s unfinished: product pages, delivery, payments or something else. We’ll work out whether there’s a first job that fits the $999 offer before you pay.

Do I need to know exactly what’s wrong?

No. Start with what’s happening: shoppers leave the cart, customers keep asking the same question or every order needs manual work. Send a link and an example. Don’t send passwords or customer details; we’ll arrange any access needed after agreeing the job.

Is it a retainer, and are sales guaranteed?

The $999 offer is a review plus one agreed improvement. Any extra work needs a separate agreement. We’ll be clear about what we’ll change and how we’ll check it. We don’t promise a sales increase; your product, pricing, traffic and margins all matter.

What happens after I message you?

Ben reviews the enquiry and replies by email to work through the problem and whether we can help. If there’s a job to take on, we agree the scope, timing and full costs before you pay. A store link and a few lines about the problem are enough to start.